Hotel Regulations

This hotel reserves the right of admission.

If you have a few drinks, remember that it is strictly forbidden to make scandals, mistreat the furniture or behave incorrectly inside the rooms, in the corridors and in the hotel lobby.

This building, the hotel and its surroundings and rooms are free of tobacco smoke, smoking is prohibited in any area.
Whoever is caught smoking will be credited with a fine and will be reported to the authorities.
Strictly prohibited from passing the administration to any person who is not registered as a guest of this hotel. Accounts are collected in advance.
The entry/check in time is from 3:13 p.m.)
The departure/check out time is before 12 noon, and you can leave your luggage at the reception. vacated and delivered the key at 1pm I Bhrs), you will be charged the amount for the full day.
This hotel is not responsible for theft or loss of objects and money, please make use of the safe deposit box in your room.
The person who is surprised taking towels or any other object belonging to the hotel will be consigned to the authorities.
It is forbidden to cook or make a fire inside the rooms.
It is forbidden to make noise, put on radios, record players or any sound device after 10:00 pm. At 8:00 am.
The cost for each lost room key will be $100 pesos.
Remember that we have a free parking service for your vehicle from 7:30 a.m. to 9:30 p.m. Monday through Sunday, and your vehicle can stay overnight at no cost), for more information and details please ask our staff reception.
It is forbidden to receive visitors inside your room. Any damage caused to the hotel is under the guest's responsibility.
Personal checks are not accepted.
The hotel has civil liability insurance.
Any breach of this regulation will cause the termination of the hosting contract offered. Access to pets is prohibited in the hotel and in the rooms.
Payments are accepted in cash, credit or debit card (VISA, MASTERCAD), AMERICAN EXPRESS is not accepted.
All our rates are expressed in National Currency Mexican Pesos and include taxes (16% VAT and 3% local lodging) Any payment made by credit or debit card may NOT be canceled or returned.
Cancellations are not accepted, nor are advance refunds made.
Charges for extra person: for each extra person per night, there is a charge of $100 MN pesos.
All clients must present an official identification as well as their companions.
We suggest you check out in advance, since the rooms are checked prior to your departure, which may take a few minutes when you leave the hotel. Cancellation and refund policy: Once the payment is made, we do not make refunds on credit card payments. credit or debit and cash.
Cancellations will be accepted if there is no payment previously made. If an invoice is required, this must be requested at the time of making your payment, due to the new tax regulations, it will be impossible for us to issue invoices on days other than the day of payment made.
Your invoice will It will be delivered printed by our reception staff at the time of request and will be sent to you by email.